The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless and Cozy
“The room was spotless and well-decorated, creating a welcoming and cozy atmosphere for relaxation.” view full review
Excellent Shower Pressure
“The bathroom featured a shower with excellent water pressure, making each shower a refreshing experience.” view full review
Impressive Accessibility
“The accessible facilities were thoughtfully designed, ensuring comfort and convenience for everyone.” view full review
Relaxing Spa
“The spa services were a highlight, offering a tranquil environment and exceptional treatments that rejuvenated my spirit.” view full review
General
Paid Wi-Fi
Wheelchair access
Lift
Dining
Bar/ Lounge area
Media
Television
Show more
Location
Princess Way,
Swansea,
United Kingdom,
SA1 3LW,
West Glamorgan
Map view
Princess Way,
Swansea,
United Kingdom,
SA1 3LW,
West Glamorgan
City landmarks
Castle
Swansea Castle
1.2
km
Botanical Garden
Plantasia Tropical Hothouse
680 m
Tourist Information Centre Plymouth Street
Swansea Marina
1.1
km
Public Building
Brangwyn Hall
1.9
km
Church
Cathedral Church of St Joseph
1.7
km
Public Building
The Guildhall
1.4
km
Park
Brynmill Park
2.3
km
Mosque
St Andrew's English Calvinistic Methodist Chapel
710 m
Park
Cwmdonkin Park
2.9
km
Nearby
Museum
National Waterfront Museum
480 m
Park
The LC
310 m
Museum
Swansea Museum
370 m
Gallery
Dylan Thomas Centre
470 m
Gallery
Mission Gallery
520 m
Gallery
Glynn Vivian Art Gallery
580 m
Church
The Collegiate & Parish Church of St. Mary's
90 m
Square
Castle Square
200 m
High Street
High Street
360 m
Welsh Coastal path
500 m
1 York Street
Cygnet Distillery
120 m
Pobbles Bay
880 m
New Oxford Building Oxford Street
Oxford Street
190 m
Shopping Area
The Quadrant
270 m
Museum Park
280 m
Whiteford National Nature Reserve
880 m
Gallery
Attic Gallery
590 m
Casino
Grosvenor Casino Swansea
390 m
Market
Marina Market
380 m
31 The Kingsway
Breakout Live Swansea
410 m
Museum
Swansea Museum Tramway Centre
360 m
Restaurants
The Griffin
240 m
57-58 Wind Street Castle Square
The Cwtch
320 m
Unit 2 St. Davids Square Unit 4
Thai Taste
500 m
Stall 58d Swansea Indoor Market
Greek Flavours By Alexanter
470 m
191 Llangyfelach Road Brynhyfryd
Cafe Continental
270 m
37 Castle Street
Dough To Go
440 m
Oxford Street Bridgend
What Cafe
440 m
29-31 Princess Way
Lillte Tokyo
500 m
Oxford Street 64-65 Swansea Market
Kardomah
630 m
11 Portland Street
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Friendly Staff
Great Location
Noisy Rooms
Limited Dining Choices
6.6/10
Nice
Rooms
7.2
Location
7.0
Service
7.6
Dining
5.4
Guest reviews
6.6/10
based on 5 reviews
Edward
United Kingdom,
June
2024
7.4/10
My stay at the hotel had its ups and downs. The rooms were spacious, but unfortunately, they could get noisy due to car and bus traffic as well as other guests sometimes being loud. The lack of a view, just a dirty brick wall, was quite disappointing. However, the service was outstanding, especially from lovely and helpful staff members like Dave and Alison. The location was perfect for exploring Swansea, being central with easy access to shopping and dining options. The dining experience was average, with limited choices at a higher price compared to nearby eateries. Overall, a mixed experience but with some great highlights.
Rooms
7.0
The rooms were spacious and clean, though noise could be an issue due to various disturbances.
Service
9.0
The service from all staff members, including Dave and Alison, was top-notch.
Location
8.0
The hotel's location was ideal for exploring Swansea, close to shopping, dining, and entertainment options. However, it could get noisy with nearby activities.
Dining
6.0
The dining options were limited and pricey compared to other nearby places.
Facilities
7.0
The facilities were sufficient but didn't stand out as exceptional.
Friendly Staff
Noisy Rooms
Gordon
United Kingdom,
February
2024
7.4/10
My stay at the hotel was quite pleasant overall. The room was spacious, bright, and clean with a nice city view, and the location in central Swansea was convenient and affordable. However, there was a slight issue with a smell coming from the bathroom area, and a couple of lights were not working. The service was friendly, though not exceptionally helpful. The location was ideal for exploring the town, close to the marina and sea, but it could get a bit rowdy at times. Unfortunately, the dining experience was not remarkable, despite the friendly staff. Overall, the facilities were satisfactory.
Rooms
8.0
The room smelt fresh and was to a good clean standard, but there was a smell from the bathroom area. Reported non-working lights.
Service
7.0
The staff were friendly but not very helpful. Resolved a problem with another guest.
Location
9.0
The location was ideal for walking around the town, close to the marina and sea, with plenty of dining options nearby.
Dining
5.0
The dining options were not great, considering the prices were higher compared to nearby places. Staff were friendly.
Facilities
8.0
The facilities were at a good standard.
Chris
United Kingdom,
December
2023
6.4/10
The hotel is conveniently located on the high street, just off the main street, which was perfect as I was traveling to a sunny holiday right after. The rooms were good and comfy, exactly what I expect from a cheaper hotel. The service, despite the difficult time for the hotel, was polite and helpful, especially the receptionist and duty staff handling a problem with another guest.
Rooms
8.0
The rooms were good and comfy, exactly what I expect from a cheaper hotel. They suited my needs well for a short stay before heading to my sun holiday.
Service
7.0
The service was polite and helpful, even though the hotel was facing challenges. I found the receptionist and duty staff to be very accommodating.
Location
6.0
The hotel is in a central location on the high street, within walking distance from the train station. However, there were some disturbances like noise from nearby workers and supermarket vehicles early in the morning, impacting the peace and quiet.
Dining
5.0
The dining experience had some room for improvement. Although the staff were very friendly and helpful, the food quality was not great. An extra charge for dining was expected but the food didn't quite meet my expectations.
Facilities
6.0
The facilities could do with a bit of redecoration, but overall, they were functional. The hotel provides the basics for a comfortable stay.
Bobby
United Kingdom,
July
2023
6.8/10
The hotel is in a very convenient location with plenty of dining choices nearby. The rooms, although comfortable, could use some refreshing. The staff is helpful and friendly, enhancing the overall stay. The dining experience may not be exceptional but satisfactory considering the circumstances.
Rooms
7.0
The room I stayed in was comfortable, and the staff was helpful.
Service
8.0
I was greeted with a smile by Debbie, the assistant manager, and Donna, the housekeeper, was fantastic. The staff was welcoming although the recommended car park was pricey compared to a closer and cheaper alternative.
Location
6.0
The hotel's location is very central with many pubs and restaurants nearby. Although it overlooks a goods yard and experiences some noise disturbances, it's close to various attractions and amenities.
Dining
6.0
The dining experience had some room for improvement, but breakfast exceeded my low expectations. The service, however, was a little slow.
Facilities
7.0
The facilities are decent, and the hotel offers a good variety of eating choices.
Joe
United Kingdom,
June
2023
5.8/10
The hotel has a great location in the city center close to shopping and dining options, but noise from nearby businesses can disturb the peace. The rooms, despite being well presented, had some maintenance issues, and external noise was a downside. The service was helpful, with staff assisting with late-night food orders and providing discounts. Dining options were pricey compared to nearby alternatives. Overall, a convenient location marred by noise disturbances.
Rooms
6.0
The rooms, although well presented, had maintenance issues, including non-working lights and open windows, contributing to unpleasant odors.
Service
7.0
The service was helpful, with staff accommodating late-night food orders and offering discounts. Despite this, noise disturbances affected the overall experience.
Location
6.0
The hotel is conveniently located in the city center near shopping and dining options, but noise from nearby businesses and delivery vehicles can disrupt peaceful stays.
Dining
5.0
Dining options at the hotel were more expensive compared to nearby eateries, impacting the overall value for money.